Wednesday, August 12, 2009

Duplicate Email useing Outlook

One question I get a lot is "I am getting duplicate Email in outlook how do I fix this?"

This is a issue that is common with all versions of Outlook when POP3 is being used and you are not removing the Email from the server when you download it.

for most Clients go to Tools, Email Accounts, View or change existing accounts, select the account and click Change. Click the More settings button and look on the Advanced tab.

The other option is set your email client to use IMAP most providers have instructions on their sites

the other question is "what can I do to remove the duplicate email that I have in my Inbox?"

The best tool I have found is a tool made by www.mapilab.com it works well I had a customer with 17,000 it only took me about 20 minutes to remove them.

Please post any questions you might have and I will do my best to get an answer for you.

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